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Refund Policy

BestIPTV-EU.com Refund Policy

At BestIPTV-EU.com, we do our utmost to ensure our users enjoy every aspect of IPTV. This means that in some instances, refunds may be necessary. Kindly refer to our policy on refunds.

  1. Conditions for Refunds

Refunds are available under the following conditions:

Service Interruptions: If you have subscribed to our IPTV service and the service does not work in the manner it was supposed to (for example, no channels are available or the service is inoperative for long periods), you may qualify for a refund within the first 7 days of service.

Cancellation: You may also cancel your subscription for a refund within 7 days counting from the time of purchase. No refunds will be provided after 7 days.

  1. Areas Where Refunds Will Not Matched

Refunds won’t be issued on these accounts:

For any cancelations that may be made after 7 days past the date of purchase as long as all services have been rendered properly.

For issues that arise out of one’s control such as internet access, devices not being usable, and case of user mistakes.

For subscriptions exceeding the first 7 days of use.

  1. How to Get a Refund

To obtain a refund, please get in touch with our customer service department via [email] or the support form on our site. Be sure to include the following information:

  • Order number.
  • A brief explanation of your issue.
  • The email address you used when buying.
  1. Refunds

As attempted previously, once your refund request has been accepted, the amounts involved will be transmitted back to the initial payment option selected in 7-10 business days. However, depending on the payment processor, additional time may be needed before the funds are available in your account.

  1. Subscriptions

Subscription payments can be canceled at any point, but any payments made will not be refunded after the 7 day grace period has passed.

  1. Support

If you need assistance with our refund policy, please reach out anytime. We are happy to assist you!

We appreciate your business with BestIPTV-EU.com!